IT Operations Lead


New York, NY

About the Company

TytoCare is a leading company in the booming field of telehealth and also in the fight against COVID-19. The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

About the Role

The IT Operations Lead is responsible for managing internal and customer facing projects, including planning, coordinating and executing; and serve as coordinator for multi-group projects. In collaboration with the US VP Operations, design, plan and implement major initiatives to streamline business operations. All related security activities will be under the supervision of the CICO.


Specific Responsibilities:
  • Technologies: CRM, Web, Microsite / eCommerce, Power BI.
  • IT infrastructure, Security, Analytics, Office 365, G-Suite.
  • Design, mange, communicate and deliver technology driven projects.
  • Be the key-go-to person IT Operations needs / projects.
  • Quarterback projects with cross organizations and teams.
  • Establish and implement new processes.
  • Manage external vendors, service providers and partners.
  • Perform data analysis on a regular basis.
Required Skills:
  • Minimum of 4 years of experience in a IT operations, consulting firm, or equivalent.
  • Working experience of Microsoft Dynamics, Power BI, Magento.
  • Ability to prioritize multiple, competing and simultaneous projects, issues, and activities.
  • Comfort in a startup environment that moves quickly and the ability to “wear many hats”.
  • Hands on, can do attitude – must!
  • Bachelor’s degree, preferably MIS, Engineering, Computer Science
  • Flexibility to work remotely or from the New York City office as needed.
What are the Benefits:
  • You will help shape the future of healthcare.
  • You will be at the forefront of innovative and creative space, telemedicine.
  • Competitive compensation.
  • Work with a passionate, talented team of incredible people!

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